Webinar:
5 Reasons CRM Should Be in Your Strategic Plan
Originally recorded on Dec 8, 2017
Duration: 44 minutes
When it comes to keeping track of current and potential customers, many banks and credit unions have yet to consider a CRM solution. That runs counter to the predicted trajectory of the industry. A PWC report reveals that while 61% of bankers consider a customer-centric business model to be very important, less than 20% are very prepared for it. Bankers must proactively seek out new tools to build the industry’s more customer-focused business model.
Join 360 View’s national sales representative, Joyce Colin, for our webinar: 5 Reasons CRM Should be in Your Strategic Plan
During this webinar you will learn:
- Why technology is essential for better customer service
- How a CRM can help you win and retain customers
- What to look for in a CRM
Learn more about how a CRM can transform your customer relationships.
Webinar Host:
Joyce I. Colin
AVP National Sales Representative | 360 View
As a previous CIO for a $1.8 billion commercial bank, Joyce directed bank-wide technology strategies, with a background in business process automation. Her 28 years of banking experience spans Operations, Data Processing, Core Banking Systems, CRM Implementations and Information Technology. Currently she is a national sales representative for 360 View providing insight into sales and service automation, enhancing business processes and improving overall customer experience through the use of 360 View CRM.
